Despite the fact that I'm fewer than thrilled to travel 75 miles to another dealership, I'll take the journey and acquire this recall product fixed as it seems to be an actual protection problem. I am appalled with the dealership in Redding. Despite the fact that I've put in A huge number of dollars in this retailer, I didn't acquire my new bike by them and I suspect that this The key reason why for weak company. Despite the poor Angle I acquire After i make use of the Redding dealership, I grudgingly do business enterprise as they are the nearest dealership. If there was A further dealership in our spot, I might acquire all my enterprise to them. I have spoken to various Harley Proprietors in my area and my belief of the dealership is shared with many of them.
August 9, 2014 at two:23 am I've an 09 v-rod muscle mass with 3000 miles on it. I needed to acquire my journey in being labored on due to the fact after falling above inside the driveway the bike wasn’t shifting properly and trapped in 2nd gear. I'm really dissatisfied from the support and time it's having to fix my bike, it's been 2 months and continue to no bicycle. The dealer explained to me they could’t get Harley to ship them the component they need to take care of my bike, Is that this standard? I hope NOT. The supplier has taken care of me like I’m stupid and requested me when I identified as about it why I feel they're able to fix my bicycle without the new parts Harley isn’t sending them. I fully grasp greatly it may possibly’t be mounted with no parts but my issue I tryed to have an answer about was how appear I had been informed three various dates my aspect could be there and it wasn’t and why has it been two months as well as their nevertheless isn’t new parts. I like my v-rod and can’t wait around to get it back, I just hope it isn’t following spring ahead of the parts arrive. I concur with some other grievances about how impolite individuals are at many of the dealerships especially when I used to be told to not connect with and harass them about my bike when in two months I had named six occasions and three of those moments I had been informed I might be called back and only this previous connect with was I named back and I feel it was only to attempt to down quality me as anyone, one other 2 instances I bought no contact back.
My concern is with giving blacked-out engines between other parts about the Road/Street Glide Specials as the only solution. I would like chrome on my bike. A person would imagine that HD would have not less than presented optional chrome? What was HD thinking? You missing a sale in 2019 do to this faulty thinking.
That may be the first thing a person need to master is just not to give up any details to anyone. I've made this merchandise and can't believe that Harley Davidson hasn’t by now had it For a long time. So, I'm willing to wager this will be The most sought after addon Otherwise the number one sought after. I'm willing to satisfy in human being to present my demo. Thanks, Steve
We are actually obtaining calls and whenever we reply no one is there, then they hold up or we're then directed to a different line and placed on hold where by we then hear songs. Try to remember this is the retail outlet calling us!!! After eventually acquiring Weary of this for that past thirty day period we decided to connect with the range back, ultimately spoke with the final manager Doug. After Talking with him for about quarter-hour, Doug tells my spouse his store nor Harley desires his organization. REALLY that is a Harley common supervisor. Effectively about five minutes later on Doug calls back to apologize for expressing that.
August twelve, 2018 at 5:04 pm this enterprise has ben bit by bit fading portion since they will not pay attention to The customer they went from a American dependable bicycle to stepping back in time for you to the 70s have been that’s all they treatment about is sales your parts are made cheaper and cheaper with rubbish metal from china to Chinese parts and so they demand you about a whole new automobile I loved Harleys for years considering the fact that I used to be a bit kid during the 70s purchased my very first Harley when I was sixteen it turns my insides to think about getting any thing else but after engaged on my close friends bikes and my own I am observing a lot more more than priced parts built with very poor top quality I have to Visit the after market parts just so they delay I signify arrive on 10000 miles and you have to switch a compensator And that i had considered one of my good friends replace the compensator at 15000 upgraded to screaming eagle and that lasted to 45000 total miles then changed it by using a baker he now has 65000 and still Keeping I want a American made bicycle not assembled inside the United states of america indian is generating a come back why are they beginning to above sell Harley persons want dependability and a manufactured within the United states of america bike they are saying o the more youthful technology don’t desire to buy outdated man bikes no Harley has the look but they modify high quality for amount once more and there suitable back within the 70s the boys which have been finding out in the military would appreciate to have a hd but there not absent to spend that amount of cash with a hd When you are more than priced rather than reliable along with the parts to repair a hd compaird to your jap bike is triple the associated fee if it absolutely was around me I would hearth the board of directors and obtain Harley back to its roots again hell I no of a corporation which has made presents to create parts for High definition at exactly the same Price tag there Positioned out side port Washington wi considerably less freight to no Harley wont do that appear on cease blaming trump for your own steps Harley has ben in difficulty with sales and excellent for lengthier then trump stepped into Business its not rocket science why Harley sales are down its greed and good quality and not carring regarding your customers to a lot of swollen heads all-around a round desk you need to be the best then be the best be American and purchase American
I must have let them set me up inside a resort for weekly although they uncovered just one and give me a loner bicycle remember to assist I did the right matter now I exspect Harley to back me thank you bill
June seventeen, 2016 at 6:seventeen pm I frequented one particular of the dealership and was extremely upset that the car parking zone was blocked off as a consequence of an celebration to incorporate handicap parking. I am a disabled veteran and had to park a lengthy length from the doors. I made a criticism to your manager and all I received was “yah we’ve been given that criticism ahead of when We've these events.†Which tells me which they split the proper to access for incapacity on a regular basis. I’m extremely upset about this subject and need them to learn a lesson instead of make this happen at any time again.
March 22, 2013 at nine:31 am i wanted to drop you a line to let you know about a terrific Harley Supplier. Independence harley-davidson in faculty sation, Texas Jim booth, and Blake lipscomb went the extra mile to realize a new buyer. there was a slight misunderstanding on a provider offer. as an alternative to brushing me off, they made confident which they took this misunderstanding and righted it way over and above what another vendor would've accomplished.
April 26, 2014 at 11:sixteen pm Fantastic luck they don’t choose to assist with the minimal things let alone the major issues have had my 2013 cvo road glide back numerous moments for troubles the sellers lie Erie Harley here Gatto Harley took to a 3rd supplier with no better results so on Monday I see my attorney about a class action law suit if anyone would really like much more information on this make sure you e-mail me at [email protected]
Referred to as for that guarantee and Service Manager to deal with this failure, by the way it’s unattainable for me to realize why High definition HAS NOT street aid at any place in Mexico, the bicycle returned to me after a person week Together with the same difficulty.
I can’t think the standard of Harley Davidson on these a costly bike can only past that wanting a time?
Upon Listening to thiis information I used to be so discouraged and angry Using the lack of customer care not to mention professionism I still left the establishment for fear I would retillate in unbecoming fashion. The moment I returned household I identified as Harley Davidson of Baltimore and requested to speak towards the Service Manager’s Supervisor. Donnie Myers, the Service Manager’s supervisor informed me that there was nothing he could do regarding the amount of time it takes parts to arrived, he went on to inform me that if the parts get there it'll take a mechanic thirty hours to repair service my bicycle, and my bike could possibly be restore faster , but he doubted it. I'm a seasoned bicycle rider of 8 years which is my 1st American created bike and I am able to actually say I am totally dissatisfied, and disappointed While using the lack of customer support render to me of the American crafted bike. I'm able to say points might have been distinct if I only new prior to purchasing this bicycle, what I do know now. A lot for an American crafted bicycle, if This is actually the best customer service HARLEY DAVIDSON can present an American citizen after currently being in company Considering that the early 1900’s? Most likely they should talk to Japan…. However WAITING, ON AUGUST
February fifteen, 2017 at 8:22 pm I’ve been Harley-Davidson motorcycle owner for 17 many years my largest disappointment in Harley Davidson came yesterday February 14th 2017 I went on the Henderson Nevada Harley-Davidson hunting for a wiring harness for my tail light-weight regretably a blown tire ripped the harness from the fender. Pleasant sufficient the services or component individual identified element relay that it had been $fifty one and several adjust I used to be somewhat quick so I explained I’d be back in several times coronary heart necessary to be requested. Later on that evening I wound up on Las Vegas Boulevard for the Las Vegas Harley-Davidson the place the parts desk company individual aided me similar that it would have to be requested from them also and the expense of the portion was $53 plus some transform nonetheless he did relay that Red Rock Harley Davidson in this article in Las Vegas had 1 in inventory he named more than To place the portion on hold since they did have it I requested him at that time to check with the person on the other conclusion in the telephone simply how much the element was that gentleman under no circumstances asked hung up the cellphone relaying the section was $53 and a few alter the early morning of February 15th 2017 I went to Crimson Rock Harley Davidson up on Rainbow and Sahara request the aspect it was introduced out and was billed $fifty nine and $0.